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If the message ‘HP Printer Is In An Error State’ appears, do not be concerned. We’ll explain why this happens and how to fix it in simple steps.

How Do I Disable My Printer’s Error Mode?

Make certain that the printer status is not ‘offline.’

Follow these steps to make sure your printer isn’t down:

  • Type ‘Run’ into the Windows search bar to open the ‘Run’ dialogue box. In the search box, type ‘Control panel’ and click ‘OK.’
control panel
  • The drop-down menu ‘Devices and Printers’ should be selected.
  • Uncheck the option “use printer offline” by right-clicking on your displayed HP printer in the printer list.
  • These steps will help you troubleshoot and fix issues with your HP printer.

Set your printer to “Default Printer”.

If your HP printer displays an error message, ensure that it is in default mode. To accomplish this, follow these steps:

  • Go to your Windows start menu and type “Run” to open a dialogue box.
  • Click the OK button after you type “Control Panel” in the search box.
control panel
  • Select “Devices and Printers” from the control panel.
  • Then, from the list of printers, right-click on the HP printer you want to use. Then, from the drop-down menu, choose “Set as Default Printer.”
  • Your HP printer icon now has a green checkmark next to it, which means that it is now the default printer.

Check the dependability of Printer Spooler Services.

Ascertain that your printer’s spooler service is operational and in automatic mode. To achieve this goal, you must follow these steps:

  • Open the ‘Run’ dialogue box and enter’services.msc’ into the search bar.
  • Now, scroll down the window and check that the spooler option is set to ‘running.’ Double-click it after that to make sure the spooler services are set to ‘Automatic mode.’ Choose the ‘Automatic’ option if your services are set to manual mode.
  • Save your changes by clicking the ‘Apply’ button.
  • Then, from the ‘First Failure’ option on the ‘Recovery’ tab, select ‘Restart the Service.’ Click the ‘Apply’ button to save your changes.
  • Examine your printer to see if it is still in error mode. If you said yes, move on to the next section.

Cleaning the print spooler files should be a priority.

Make sure the spooler files aren’t full. To accomplish this, simply adhere to the steps outlined below:

  • First Go to Local Disk (C)>Windows>System32>Spool>Printers in the Local Disk (C)>Windows>System32>Spool>Printers folder.
  • You should now see a slew of files inside the printer folder. You must remove all of them.
  • Now go to Local Disk (C)>Windows>System32>Spool>Drivers>w32x86 on your hard drive.
  • Delete all files in the folder ‘w32x86’.
  • Select the ‘Restart’ option from the ‘Spooler Service’ menu once more.

If Your HP Printer Is In An Error State, Reinstall Printer Drivers:

A faulty or incompatible printer driver can also be the source of the ‘HP printer is in an error state’ error. This is easily remedied, however, by updating or reinstalling the drivers. Furthermore, it is critical that you install the correct driver for your printer model, as doing so will cause your printer to continue to malfunction. The simplest way to locate the correct driver is to visit the official HP website and download it.

How to Get and Install Drivers:

  • Click the ‘add a local printer’ option in the device and printer section of the control panel, then click next and follow the on-screen instructions. This will look for and install your printer’s driver.
  • You can also download the drivers by going to the official HP website and entering your printer model number.
  • You should also download the HP smart app, which will help you install your driver. The HP Smart App works on both Windows and Mac OS X.
  • Finally, once your drivers have been successfully installed, you will see a green checkmark next to the status of your printer, indicating that it is online. This means your printer has been successfully installed and is ready for use.

If Your HP Printer Is In An Error State, Check Your Connection And Restart Your Devices:

When you get an HP printer error message, try using simple troubleshooting techniques like-

  • Check your primary network connection if your printer and computer are connected via Wi-Fi.
  • To ensure that there is no problem, check the power and network cable (if using a wired connection) connecting your printer to the computer.
  • Finally, restart your computer to see if the error has gone away.

Other Solutions to the ‘HP Printer In Error State’ Issue:

We’ve included some additional troubleshooting steps in this section to help you with your investigation. These are as follows:

  • First, ensure that your printer’s photocopy function is operational. If not, you have a printer hardware problem that cannot be resolved. You can have your printer replaced if it is still under warranty.
  • Next, unplug the printer’s power cord.
  • Now press and hold the power button on the printer for 15 seconds.
  • Ensure that the printer is connected to a wall outlet rather than a surge protector.
  • Connect the power cable and press the power button on the wall outlet as well as the printer’s power button.
  • To diagnose the printer driver problem, download and run the HP Print and Scan Doctor software. HP’s official website has this software available.

Check to see if the printer hardware is in good working order.

  • The wires must be securely connected.
  • It is not a good idea to turn off the printer.
  • Cartridges for printers must be refilled.
  • The printer cartridge must be filled.


We covered every possible method for resolving the HP printer in error state problem in this article. All you have to do now is make sure that all of the troubleshooting steps outlined above are followed to the letter. Please contact HP’s official helpline via their official website if you require any additional assistance.