We’ll go over how to troubleshoot a Brother Printer in this article so you can quickly fix any software or hardware-related issues with Brother Printer drivers.

Troubleshooting a Brother Printer: Steps to Take

We have some suggestions for troubleshooting your Brother printer. Follow these steps to troubleshoot Brother Printer problems.

1.    Determine whether the printer is the default printer.

Setting the printer as the “default printer” is crucial. Follow the instructions in the Brother Printer Troubleshooting Guide below to restore the printer to its default settings.

  • First, open the Run dialogue box by typing “Control Panel” into the system search bar.
  • When you open the Control Panel, choose “Devices and Printers.”
  • Choose your Brother printer from the list on the following screen, then click the ‘Set as Default Printer’ menu option.
  • After you’ve done the steps above, there should be a green checkmark next to your printer’s icon. This means that it is now the default printer.

2.   Using Brother Driver Simple Programs, you can update outdated drivers.

In the event of damaged or outdated printer drivers, printing or connectivity problems may occur. You can quickly fix these mistakes by following the steps below:

  • To begin, open the Run box by typing “devmgmt.msc” into the Windows search bar and pressing Enter.
  • Locate and expand the printer or printer queue dialogue box from the Windows device manager. Right-clicking allows you to update the driver software.
  • Now, choose “Automatically Search for Updated Driver Software” from the menu.
  • Windows administrator will then automatically detect and update the printer driver.
  • Furthermore, follow the on-screen instructions to complete the driver update process.

Note : If the right driver is already on your device, the system will automatically let you know.

3.    Check for Printer Spooler Errors and Clear the Print Queue

The print spooler allows the computer to easily manage print jobs in the queue and communicate with the printer.A “print queue error” message will show up if the printer can’t take any print commands because the job is still in the queue.

To correct this error, follow the steps outlined below:

  • If you wish to print from a word processor or other application, you must completely close it.
  • Next, click “Start,” type “Administrative Tools,” and then click “Services.”
  • Then, click “Stop” from the context menu after scrolling down to “Print Spooler.”
  • Then double-click Local Disk C in ‘My Computer’.
  • On my computer, ‘System32′>’spool’>’Printers’
  • Delete all print jobs from this folder by selecting all files in the printer folder.
  • Find “Print Spooler” under “Services” once more, then right-click it. Select “Start” or “Restart” after that.
  • Restarting the print queue might have fixed the Brother printer error, so try printing a test page now.
  • The troubleshooting of the Brother Printer Spooler is finally complete.

4.   Disable the “offline” status.

If your printer status is not cleared from the “Offline” status, an error might happen.

To accomplish this quickly, take the following steps:

To disable the offline printing feature, simply follow the five simple steps outlined below:

  • First, navigate to the “Control Panel’s” “Devices and Printer” section.
  • Then, right-click on the printer list in the “Devices and Printers” section and choose “Printer Properties.”
  • Next, select “View what’s printing” from the context menu when you right-click on the printer.
  • Make sure the “Use printer offline” option is selected under “Printer.” In that case, kindly deselect this box.
  • Save your modifications, then leave.
  • To check if the Brother Printer offline status problem has been fixed, issue a print command.

5.   Examine the network configuration of the Brother printer.

  • If you are unable to print, check to see if your printer is securely connected to the internet.
  • Follow the instructions in this article on “How to Connect Brother Printer to Wifi” to see if your wireless printer is connected using the proper network connection rather than a shared wireless connection.
  • If the printer is wired, ensure that the ethernet cable is properly inserted into the designated ethernet port. Additionally, inspect the cable to see if it has any cracks or breaks.